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The face of the Australian home care industry has begun to change. If you’ve caught wind of this, you might have found yourself asking (for yourself or on behalf of an elderly friend or relative) “am I getting the best care package for my money?” or “what hours of support does it qualify them/me for?” Depending on your provider this can vary! You may be confused about what service you should be receiving, or concerned about making the move to other providers. If you are, don’t worry – you’re not alone. In this article, we’re going to share with you…

IT’S NOT ALL ABOUT THE MONEY HONEY The new Aged Care system in Australia is well and truly here, welcome to the new age of more consumer choice or (consumer directed care) than ever before when it comes Home Support Services. It’s been interesting as a provider to have numerous phone calls & communication with people searching for a provider. WHAT’S THE NUMBER 1 QUESTION THOSE PEOPLE ASK? How many hours can I get for my package? AND what is the COST? Of course you want to know exactly what it will cost, and it seems – many people are focused on…

SERVICES UNDER A HOME CARE PACKAGE ARE FLEXIBLE & DESIGNED TO HELP WITH INDIVIDUAL SUPPORT NEEDS The types of support that may be provided as part of a package can include the following: Bathing, showering or personal hygiene Domestic Assistance – Laundry/Vaccuming ect Social support/Community Access  Transport Shopping In-home respite Meal preparation Medication monitoring Clients can also access allied health services and other support options as part of their package of care. We have alliances with various Allied Health Partners here on the coast and in all of our service locations. CAN I CHANGE MY SERVICES IF I START WITH…